Help Center
Frequently asked questions
How do I place an order?
Add products to your cart, go to checkout, enter your name, phone and address, choose a payment method and place the order. We call to confirm.
What payment methods are available?
Cash on delivery, bKash, Nagad and bank transfer. Card payment through an online gateway is coming soon.
How much is the delivery charge?
৳60 inside Dhaka, ৳100 in the suburbs and ৳130 outside Dhaka. Orders above ৳5,000 get free delivery.
How long does delivery take?
1–2 days inside Dhaka and 3–5 days elsewhere in Bangladesh.
Can I return a product?
Yes. If a product is damaged or not as described, request a return within 7 days from the Customer Support page.
How do I get wholesale prices?
Apply on the Wholesale page. Once approved, wholesale prices apply automatically when you order the minimum quantity.
How does the reseller program work?
Register as a reseller. After approval you get a personal link; orders that come through it earn you commission once delivered.
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